LANGUAGE: DE  |  EN
 
Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe Elektronischen Trittstufe

SERVICE

ELECTRONIC STEPS

For the case of cases:

If the electronic step in your vehicle does not work properly, proceed
as follows:

  • Your vehicle documentation should contain the documentation of the electronic step. All possible technical problems are described in the documentation in detail and their cause and remedy proposed.
    If you do not find the documentation, you can download it here. The version that is relevant to you (e.g., type F, G, H, I, etc.) is also specified in the operation manual.
    The relevant version can also be identified from the construction overview.
    If you are not clear about the version, please contact us. To identify the correct type, we need the serial number of the electronic step. This can be found on the nameplate on the step.

  • If you cannot solve the problem with reference to the documentation and you have questions, please contact us. In that case, we need the serial number of the electronic step.

  • If you need parts, please send a brief written order (info.wf@wehn-group.de or fax) specifying the serial number and/or type and details of the vehicle, if appropriate.

  • If a problem occurs during the warranty period, make absolutely sure to contact us before taking any action. We will agree all details with you to make sure that the problem is resolved quickly.